Terms & Conditions

Welcome to Pure Cleaning Group. Please read these Terms and Conditions carefully before using our services. By using our services, you agree to be bound by these Terms and Conditions.

 

1. Definitions - "Pure Cleaning Group", "we", "us", or "our" refers to Pure Cleaning Group, the company providing the services. - "Services" refers to the cleaning services provided by Pure Cleaning Group. - "Client", "you", or "your" refers to the person or entity using our services.

 

2. Booking and Payment - You can book our services online or by phone. You must provide accurate and complete information when booking our services. - We accept payment by credit card or other payment methods specified on our website. Payment is due at the time of booking. - We reserve the right to cancel or reschedule your appointment if payment is not received.

 

3. Cancellation and Rescheduling - You may cancel or reschedule your appointment up to 48 hours prior to the scheduled time without penalty. - If you cancel or reschedule your appointment less than 48 hours prior to the scheduled time, you will be charged a cancellation fee. - We reserve the right to cancel or reschedule your appointment due to unforeseen circumstances, such as inclement weather or equipment failure.

 

4. Access and Security - You must provide us with access to the premises where the cleaning services will be performed. - You are responsible for ensuring the security of your premises during the cleaning services. - We are not liable for any damage or loss resulting from your failure to provide access or ensure security.

 

5. Liability and Indemnification - We are not liable for any damage or loss resulting from our services, except as provided by law. - You are responsible for ensuring that the premises where the cleaning services will be performed are safe and free from hazards. - You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms and Conditions.

 

6. Intellectual Property - All content on our website, including text, graphics, logos, images, and software, is the property of Pure Cleaning Group or its licensors and is protected by copyright, trademark, and other intellectual property laws. - You may not use our content without our prior written consent.

 

7. Governing Law and Jurisdiction - These Terms and Conditions are governed by the laws of the state or province where the services are performed. - Any disputes arising from these Terms and Conditions will be resolved in the courts of the state or province where the services are performed.

 

8. Changes to These Terms and Conditions - We may update these Terms and Conditions from time to time. We will post the updated Terms and Conditions on our website and notify you of any material changes. - Your continued use of our services after the posting of the updated Terms and Conditions will constitute your consent to the updated Terms and Conditions.

 

9. Contact Us - If you have any questions or concerns about these Terms and Conditions, please contact us at admin@purecleaninggroup.com.au